admin 发表于 2011-8-29 01:22:11

Cisco Unified Contact Center Enterprise

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Gary A. Ford, "Cisco Unified Contact Center Enterprise"
Cisco | 2011 | ISBN: 1587141175 | 312 pages | PDF|9,4 MB
Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment.

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